The Opportunity 

Are you passionate about optimizing processes and driving performance? As the Process Improvement Officer, you’ll play a key role in our Global Supply Chain team. Working closely with the Head of Supply Chain Systems and Standards, you’ll support the design, co-creation, development, and maintenance of supply chain policies, standards, procedures, and tools that embody best practices. Your efforts will help elevate project delivery through enhanced supply chain performance across our organization. You’ll champion supply chain strengthening throughout our global network by promoting standardization and ensuring that all colleagues understand and effectively implement Plan International’s supply chain processes.

The Individual  

• Proven experience in supply chain management with a focus on process development, maintenance, and improvement.
• Ability to design, implement, and embed change management initiatives within complex organizational structures, specifically related to new processes.
• Excellent verbal, written, and active listening skills to foster effective communication and collaboration.
• Fluency in English and French or Spanish.
• Ability to plan, prioritize, and manage workload efficiently using organizational and project management tools and techniques.
• Proven ability to build relationships, manage stakeholders across diverse teams (both local and remote), and ensure high engagement to achieve shared goals.
• High proficiency in Microsoft Office applications, with strong Excel and PowerPoint skills.
• Experience using process mapping tools like MS Visio, Miro, Lucidchart or similar software.