Overall Purpose of the Role

To assist in managing all local procurement and inventory activities of City Eye Hospital.

Main Duties and Responsibilities

Technical Skills

Procurement & Purchasing

• Support the implementation and execution of procurement and purchasing strategies.
• Prepare and issue local purchase orders to suppliers.
• Negotiate credit terms with suppliers.
• Craft negotiation strategies and close deals with optimal terms.
• Seek and partner with reliable vendors and suppliers.
• Perform cost and scenario analysis and benchmarking.
• Partner with user departments to ensure clear requirements documentation.

Inventory & Supply Management

• Determine the quantity and timing of deliveries.
• Monitor and forecast upcoming levels of demand and maintain buffer stock at all times.
• Coordinate and work with user departments on all inventory-related matters.
• Maintain warranty records for all purchased items.

Procurement Records & Reporting

• Track and report key functional metrics to reduce expenses and improve effectiveness.
• Maintain the supplier database, purchase records, and related documentation.
• Ensure procurement and inventory records are accurate and up to date.

General Responsibilities

• Take part in company projects.
• Carry out any other tasks that may be assigned by the Line Manager and/or any other person placed in authority over you.

People Management

• Implement Procurement Departmental objectives in assigned duties in line with the company’s performance management policy.
• Ensure strong communication between team members to facilitate the exchange of information and implementation of change and improvements.
• Attend and actively participate in departmental and company meetings.

Customer Service

• Develop and oversee appropriate dealings through effective relations with the general public and all organizational stakeholders to protect the reputation and image of City Eye Hospital and its subsidiaries.
• Assist in directing patients to procedure rooms and other service points.
• Process requirements from other departments promptly and efficiently.
• Maintain customer satisfaction ratings at or above departmental objectives at all times.
• Maintain courtesy and professionalism when interacting with all team members and colleagues across departments.

Knowledge and Skills Required

• Degree in Business Administration or a related field.
• Minimum of 2–3 years of experience as a Purchasing Officer, preferably within a hospital or healthcare environment.
• Ability to work effectively both independently and as part of a team.
• Exceptional communication and customer care skills.
• Excellent interpersonal skills.
• Ability to work under tight deadlines.
• Exceptional verbal, written, and presentation skills.
• Computer literacy skills.