What you will do:

• Create and develop regional market, industry, customer, business, and competitor knowledge and insights, relevant for new and existing fintech services.
• Work closely with the sales and customer success teams to position Ericsson MFS in the regional market.
• Develop and implement product strategies and roadmap for new fintech services with clear customer and user value in each release.
• Translate and communicate customer and market needs into product requirements for both internal R&D and partner product development.
• Work closely with the engineering team to ensure the timely and quality delivery of product features.
• Design and optimize the customer journey to ensure a seamless and satisfying experience, and work with customer support teams to address issues, gather feedback, and improve the service
• Develop and execute go-to-market strategies for new services or features, and collaborate with product marketing to create compelling messaging and promotional materials
• Responsible for profit and loss of new fintech service

The Skills You Bring

• MBA or relevant business or engineering degree or an education in design-thinking, UX or service design
• At least 8 years’ experience from the fintech industry, banking or payments
• Strong empathy for customers and a passion for delivering a high-quality user experience.
• Experience from conducting market research, understand market trends, identifying customer needs, and based on this developing and implementing product strategies that align with the business goals of the organization
• Experienced in agile service development and use of UX & design-thinking toolsStrong analytical and problem-solving abilities to overcome obstacles and find innovative solutions
• Proven track-record of leading cross-functional teams and influence others without direct authority
• Excellent communication & presentation skills