Responsibilities:

• Manage payment API integration projects across all key markets and monitor performance and key task delivery timelines.
• Collaborate with existing payment partners to solve actual issues.
• Maintain clear documentation of access credentials, implementation details, and troubleshooting guidelines of partner APIs that drive product features including payment processing partners, servicing channel partners (eg, WhatsApp, Infobib etc), and any other external parties that drive core product features.
• Create and maintain Watu’s strategic payment partnerships engagement framework – including partner categories and tiers, prioritization, and engagement strategies with a focus on broad reach, efficient, low-cost payment solutions.
• Lead negotiations with senior stakeholders at potential partners – up to C-level – to establish mutually beneficial agreements, contracts, and collaboration frameworks.
• Structure complex agreements that include custom commercials, technical integrations, data protection and privacy.
• Cultivate and maintain strong relationships with existing partners, serving as the primary point of contact.
• Define SLAs and performance standards for our partners and drive efforts to implement and track commitments.
• Collaborate with cross-functional teams to develop and execute strategic plans that leverage payment partnerships to drive revenue growth, expand market reach, or enhance product offerings.
• Coordinate with legal and finance teams to finalize contracts and agreements with partners.

What we are looking for:

Education level:

• Bachelor’s degree (Computer science degree preferred) from an accredited institution or equivalent experience with demonstrated proficiency

Experience: 

• Proven experience, 5+ years, in the fintech, telco or equivalent with senior-level engagement and relationship building.
• A minimum of 5 years’ management experience, having worked across technical, commercial, and customer-facing environments within the technology industry – particularly telcos and fintech.
• Demonstrated experience in product management, product marketing, partnership management, business development, or related roles with a track record of successfully establishing strategic alliances.