27 Nov 2025

Product & Sales Support Manager, Supply Chain & Stock Finance (Western & Rift Valley Regions) at I&M Bank

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Job Description

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.

Product & Sales Support Manager, Supply Chain & Stock Finance (Western & Rift Valley Regions)

Job Purpose:

  • To provide end-to-end product and sales support for Supply Chain and Stock Finance solutions across Western and Rift Valley regions.
  • The role ensures seamless execution of product strategies, supports relationship managers in client acquisition and servicing, and drives utilization of SCF and stock finance programs.
  • The position bridges product development and frontline sales, ensuring operational efficiency, compliance, and superior customer experience.

Key Duties & Responsibilities:
Sales Enablement & Client Support:

  • Support relationship managers in pitching SCF and stock finance solutions to regional clients.
  • Prepare client proposals, presentations, and onboarding documentation.
  • Coordinate with credit, legal, and operations teams to ensure timely approvals and disbursements.
  • Track client utilization and proactively resolve service issues.

Product Implementation & Regional Rollout:

  • Assist in implementing SCF and stock finance products in Western and Rift Valley regions.
  • Monitor product performance and provide feedback for enhancements.
  • Ensure alignment with digital platform capabilities and operational processes.
  • Support pilot programs and rollout readiness assessments.

Reporting & Performance Monitoring:

  • Maintain dashboards for regional product performance and revenue tracking.
  • Prepare periodic reports for senior management on utilization, pipeline, and client feedback.
  • Identify gaps and recommend actions to improve adoption and profitability.

Stakeholder Engagement & Compliance:

  • Liaise with internal teams and external partners to ensure smooth execution.
  • Ensure adherence to regulatory and risk management standards.
  • Support audits and compliance reviews for regional operations.

Education & Work Experience:

  • University Graduate (Finance, Business, Economics, or related field).
  • 5–7 years in financial services, product support, or sales enablement; experience in SCF or stock finance preferred.

Skills & Competencies:

  • Strong client engagement and relationship management skills.
  • Knowledge of SCF and stock finance products and processes.
  • Analytical and reporting capabilities.
  • Excellent communication and presentation skills.
  • Ability to work cross-functionally and manage multiple priorities.


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : December 2, 2025





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