LVCT Health is an indigenous Kenyan non-governmental and not-for-profit organization established in 2001. We are driving Kenya towards HIV prevention, with an ultimate goal of reducing HIV infections to zero. We offer integrated HIV services through development of models that are scaled up to the national models

PAO/LVCT/12/2023

Job purpose

Serving as the main point of contact, the role involves overseeing and efficiently managing the main reception area while providing vital support in various administrative services.

Roles and Responsibilities

• Represent the organization as the front office point of contact.
• Manage both physical and electronic incoming and outgoing mail, ensuring prompt delivery to the designated recipients.
• Organize timely dispatch of outgoing mail and ensure proper delivery.
• Handle inquiries and correspondence, directing them to the appropriate staff members.
• Supervise and maintain overall cleanliness within the office premises.
• Ensure a welcoming environment for visitors and partners, providing appropriate hospitality.
• Coordinate all travel arrangements and logistical details, including bookings and transportation.
• Monitor the condition of office space, furniture, and fixtures, reporting any issues to designated supervisors.
• Package, label, and dispatch parcels to respective regions as required.
• Record receipts and distribute parcels to respective offices efficiently.
• Maintain office machinery such as telephones and photocopiers.
• Provide meeting support by recording minutes and arranging venues and refreshments.
• Maintain organized records and file documents appropriately.
• Work on Meetings Payments and HRH stipends on monthly basis.
• Manage Logistics on day-to-day requests for the region

Requirements

Required Qualifications Education Requirements

• A diploma/degree in Business Administration, Secretarial studies, or a related course Experience
• Minimum 2 years’ experience in a similar role

Skills, Knowledge and Abilities

• Excellent communication skills.
• Ability to effectively work as part of a team
• Ability to listen actively, adapt flexibly, and multitask effectively
• Highly proficient in Microsoft Word, Excel, and PowerPoint