POSITION OVERVIEW

• The position is responsible for providing leadership oversight to a combination of two or more projects of the same nature/technologies in a team of project managers geared towards achieving operational parameters and customer needs in the various sets of multiple client’s projects.
• The role holder plays a crucial role in ensuring the engagement and productivity of employees, meeting project deliverables and Key Performance Indicators (KPIs), managing client relationships, developing, and coaching technical best practices, promoting continuous improvement, and participating in business development activities. As a team leader, the role holder must have excellent technical skill and subject matter expertise to serve as a coach. He/she needs to have a passion for developing people, have a strong work ethic, and are able to manage multiple workflows and projects simultaneously. He/she should also be willing to take up other management responsibilities as required to provide cover or support within the business.

Required Skills & Experience:

ROLE AND RESPONSIBILITIES

• Managers will directly manage, support their team(s) to develop, implement and deliver on complex pieces of work within their remit. Work requirements and tasks will be guided by the department’s Standard Operating Procedures (SOP) Manual which is reviewed periodically but will fall broadly in the following Key Responsibility Areas (KRAs):

Experience

• A minimum of five years of software development program management experience.
• Strong technical background with proficiency in technologies the software development and/or cloud.
• Prior experience in project management or the related area for either a large account or multiple accounts across various geographies. Offshore experience (should have managed a large enterprise accounts or multiple small and medium sized accounts) and
• Graduate / Post Graduate degree with Computer science or related specialization.
• PMP Certification or Program management certification is a plus.
• Experience at customer site as onsite manager or any leadership initiatives assumed corporate level or at any Strategic Business Unit/vertical/functional level, with a proven success.
• Fixed Price project management, with SLA based delivery.
• Multi-vendor / SI Program management experience.
• Well-versed with quality management processes