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3 Nov 2023

Programme Manager (IT) at West Indian Ocean Cable Company (WIOCC)

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Job Description

Firmly established as Africa’s carriers’ carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. In November 2012 (at Africa Com), WIOCC won the Best Pan-African Initiative Award for building an unparalleled, diversity-rich, high-capacity African network which seamlessly links more than 50,000km of terrestrial fibre and in excess of 40,000km of submarine cable – with landings all around the continent. WIOCC’s unrivalled network gives carriers access to affordable, reliable, high-speed connectivity to and from over 400 locations across 30 African countries, as well as to 100 cities in 29 countries in Europe and more than 700 cities in 70 countries globally. To address the proliferation of international and terrestrial links, and the challenge this presents to carriers and ISPs looking to improve their own network resilience and performance (by building in additional diversity), WIOCC developed an attractive one-stop-shop, end-to-end managed service solution. Simpler and much more convenient than having to deal direct with multiple operators, WIOCC’s one-stop-shop solution shields customers from much of the complexity associated with delivering reliable high-performance international connections into, out of and within Africa.

Job Objective

  • This role is in charge of planning, implementing and executing individual projects and groups of related company projects in a coordinated manner to obtain benefits and control.
  • The Programme Manager emphasises the coordinating and prioritising of resources across projects, managing links between the projects and the overall costs and risks of the program.

Key Duties & Responsibilities:

  • Manage WIOCC IT & Systems project programme and individual projects
  • Manage the IT Change Advisory Board, report to the IT Steering Committee
  • Allocating project resources and managing virtual project team
  • Logistics co-ordination with vendors, shipping agents, partners and Finance department
  • Accounting for project cost, time and budget
  • Mitigating program risks
  • Technical coach / trainer
  •  Project quality and performance management
  • Project management of company projects
  • Assist with creation of ad hoc reports as needed
  • Adhere to all company policies and procedures

Requirements

Minimum Qualifications:

  • Bachelor’s degree (or equivalent, Masters preferred) in a technical field or equivalent experience

Experience & Skills:

  • Requires minimum of 7 year’s technical experience in IT & Systems with at least 5 years in project
    management role or equivalent
  •  Effective project management ability including written and verbal communications skills evidenced by work history and accomplishments
  • Excellent communications and soft skills, including ability to listen to and summarize and concisely gather, analyse and share key information with stakeholders
  • Must use B/OSS tools, i.e. NetSuite, Teamwork, effectively to record information accurately and
    concisely in a timely manner
  • Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
  • Knowledge and experience of technology used in WIOCC IT & Systems including software development, database management, cloud infrastructure, security & risk management, GIS data management, CRM & ERP systems, API and intra system communication, telecommunications domain management

Attributes

  • Team leader and manager or virtual teams, motivator, persistent, stress management
  • Attention to detail, completer
  • Client focused, confident, relationship builder
  • Integrity, honest with high ethical standards, negotiating skills
  • Boundless, passionate and flexible
  •  Personal excellence, accuracy and attention to detail
  • Collaborative, achieve results through teamwork and partnerships
  •  Strong analytical skills and able to collate and interpret data from various sources
  • Good English language communicator with a natural aptitude for dealing with people
  • Excellent creative thinking and problem solving skills


Method of Application

Submit your CV, copies of relevant documents and Application to  [email protected]
Use the title of the position as the subject of the email

Closing Date : 17 November. 2023





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