We are Africa’s leading manufacturer of HDPE, DWC, PPR, Telecom duct and accessories and uPVC piping systems, with a state of the art manufacturing facility in Ruiru, Kenya. We are the first company to manufacture 630mm diameter HDPE pipes in Kenya.

Job Summary

Danco is expanding their reach and presence within the Kenyan market in the water and sanitation space. The role shall be responsible for the overall coordination between the sales team and other functions within the Company to ensure seamless sales delivery services.

Responsibilities

Accurate quotation processing:

• BOQ submission to be done within agreed parameters set by the Head of Sales admin based on the size.
• Track the quotations for conversions.

Customer Service / Relationship building:

• Share quotation timelines with sales staff.
• Liaise with customers for enquiries and clarifications.
• Share project summaries with customers on a weekly basis.

Maintaining and update project files:

• Share a weekly report on balances for projects.
• Update on outsourced items through collaboration with supply chain.
• All files updated in soft and hard copies as per check list.

Coordination between sales and other departments.

Requirements

Knowhow, skills and experience

• Ability to prioritize tasks and meet deadlines.
• Accuracy and attention to detail.
• Data analytics skills.
• Proficiency in Microsoft Office 365 with advanced excel experience.
• Communication and Interpersonal skills.
• Minimum Diploma in Sales, Customer Service or any business related field with at least 2-3 years of experience in customer care, sales support desk or as an office administrator.
• Having worked in the construction industry will be an added advantage.

Behavioural Competencies/Personal Characteristics

• Learning must be open to learning about new products, solutions and the ability to apply these as practical solutions for clients.
• Ownership and accountability – takes work seriously and without being micromanaged.
• Teamwork works well with the team and can influence other members. Collaborates well with other functions.
• Assertive – push suppliers and negotiate on pricing.
• Acts in line with Company goals and values.