We are seeking a motivated and detail-oriented Property Officer to join our team. The Property Officer will be responsible for the overall management and upkeep of the property, ensuring tenant satisfaction, timely rent collection, and efficient property maintenance. This role involves monitoring the property’s operational and financial performance, ensuring compliance with lease agreements, and maintaining high occupancy rates.

• Ensure timely collection of rent, utilities, service charge and any other payments due.
• Timely billing of rent, utilities and service charge as well as timely dispatch of the invoice
• Taking appropriate, timely and firm action in the event of default payment by tenants.
• Ensuring competitive and cost-effective service providers or staff are deployed for the services
• Ensure handovers by vacating tenants and to the incoming tenants are carried out properly and accurately filled in.
• To conduct property visits and prepare a joint property inspection report to ensure the property is in a good state of repair. This also ensure the  landlord is constantly appraised and advised on the property.
• Ensure a proper, accurate and up to date tenancy schedule for the property is maintained at any given time.
• Ensure appropriate communication and liaison with tenants on matters relating their tenancies and management of the subject property.
• Ensure lease agreements are in place, duly signed by the parties and that the terms thereof are adhered to. Also, to ensure renewals are done before expiry.
• Over and above to maintain a high occupancy rate in the property(Jaza Nyumba Campaign).
• Ensure proper tenant screening to avoid problematic tenants.
• Ensure tenants’ complaints are addressed in a timely manner.
• To Inspect repairs carried out and ensure they are done to satisfaction.
• Prepare and maintainall client records, correspondence, and files.
• Supervise on site employees i.e., caretakers and cleaners
• Ensure tenants sub-meters are well maintained, functional, and recovery billings from tenants are done monthly in a timely manner.
• Any other duties assigned by the supervisor.

QUALIFICATIONS

• Bachelor’s Degree or Diploma in Real Estate.
• Strong communication and organizational skills.
• Basic understanding of real estate principles preferred.
• Ability to resolve issueseffectively and maintainpositive relationships with tenants.
• Proficiency in Microsoft Office suite.
• Ability to work independently and in a team.
• Better understanding of real estate related acts.
• A student member of the Institution of Surveyors of Kenya.