Summary of Assigned Duties (Describe what the incumbent has to do to achieve main objectives)

• Within the framework of the delegated authority and under the direct supervision of the Fleet Management Officer, the incumbent is assigned all or part of the following duties:
• Liaise with fleet assistant with regards to transportation services of VIPs, guests and delegate from and to airports, offices and hotels.
• Welcome VIPS and other personalities at the airport.
• Usher eligible guests on arrival or departure at the airport VIP lounge.
• Assist guests with airport formalities, including Visa upon arrival.
• Facilitate contact with Embassies for visas.
• Assist staff members on medical evacuation at the airport.
• Drive WHO office vehicles for transport of authorized personnel to different destinations.
• Undertake field trips – Facilitate transport to the field technical officer and other WHO officials to and from specified locations throughout Kenya.
• Perform minor repairs and arrange for other repairs, ensure functioning and cleanliness of vehicles.
• Responsible for the day-to-day maintenance of the assigned vehicle, checks oil, water, battery, brakes, tires, etc., ensure regular servicing of the vehicle.
• Log official trips, daily mileage, gas consumptions, oil changes, greasing, etc.
• Ensure that WHO’s rules and regulations are taken in case of involvement in accident
• Advice on vehicle maintenance issues and decisions regarding any unclear field trips to be made.
• Perform any other related duties as required by the supervisor
• Describe the essential knowledge and the skills specific to the position.
• Knowledge of driving rules and regulations of the country.
• Ability to plan, organize, coordinate, and implement inputs from several sources.
• To communicate clearly and concisely, both orally and in writing.
• To conceptualize and carry out tasks with little supervision.
• Very good understanding of airport arrival and departure procedures.
• Excellent interpersonal relationships and establish and maintain rapport with people of different national and cultural backgrounds.
• Ability and readiness to work outside regular working hours.

Educational Qualifications

• Essential:  Completion of secondary education supplemented by driving training.
• First Aid training including CPR
• Desirable:  A certificate in public relations or related field is an asset.

Experience

• Essential:  At least three (3) years working experience in guest relations and airport protocol work preferably in an international organization.