THE JOURNEY

• Build and maintain strong, long-term relationships with Retail Partners, through consistent and proactive communication.
• Understand Partners’ business goals and challenges to provide strategic guidance and support.
• Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
• Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
• Take ownership of partner revenue performance, driving measurable growth.
• Collaborate with internal teams to develop and implement customised solutions to meet Partners’ needs, including Marketing, Operations, Finance and Customer Service.
• Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.

WHAT YOU WILL BRING TO THE RIDE

• >1yr experience as an account manager or in a similar role. (startups, top consulting firms, top internet firms, FMCG, retailers);
• Experience in understanding FMCG, retail and/or e-commerce business, as well as revenue/growth dynamics and drivers;
• Commercial skills: you know how to negotiate and build your way into a super deal with big retail players;
• Influencing skills: you can be a true project leader in multidisciplinary teams;
• A natural bias for action: you love to build a business from scratch. You are objective and deadline-oriented;
• A data-driven mentality: you make decisions based on data and you are not afraid of making business judgments when necessary;
• A problem-solving mindset: you enjoy finding smart and elegant solutions to complex, multi-disciplinary problems;
• Proficiency in English. Swahili knowledge is a plus.