Job Summary:

Reporting to the sales team Manager, our client is looking for an outgoing, dynamic Sales Manager to support the UK Team leader with inbound and outbound sales team support to help the company achieve its sales targets and strategy. They pride themselves on their dedication to customer satisfaction and achieving revenue goals. As an Inbound and Outbound Sales Manager, you will lead a dynamic sales team responsible for converting inbound leads and proactively reaching out to outbound prospects to drive sales growth.

Key duties & responsibilities

• Sales Team Leadership: Manage and mentor a team of inbound and outbound sales representatives, providing guidance, training, and performance feedback to ensure individual and team success.
• Inbound Sales Strategy: Develop and execute strategies to optimize the conversion of inbound leads, including lead nurturing, qualification, and effective handover to the sales team.
• Outbound Sales Strategy: Create and oversee outbound sales campaigns, including prospecting, cold calling, and email outreach, to identify and convert potential customers into paying clients.
• Performance Metrics: Set and monitor sales targets, key performance indicators (KPIs), and revenue goals, ensuring the team consistently meets or exceeds these objectives.
• Sales Process Optimization: Continuously improve sales processes, methodologies, and scripts to enhance efficiency and effectiveness in both inbound and outbound sales efforts.
• Sales Analytics: Analyse sales data and market trends to identify opportunities for improvement and develop data-driven strategies for growth.
• Customer Relationship Management: Collaborate with the Customer Support and Marketing teams to ensure a seamless customer experience from initial contact to post-sale support.
• Sales Training: Provide ongoing training and development opportunities to the sales team, keeping them informed about product updates and industry trends.
• Budget Management: Responsible for managing the sales budget, including expenses related to sales tools, software, and team incentives.
• Reporting: Generate regular reports on sales team performance, lead conversion rates, and revenue projections for presentation to senior management.

 Skills and qualifications

• Proven experience in sales management, with a track record of achieving and exceeding sales targets.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to develop and implement effective sales strategies.
• Proficiency in CRM software and sales analytics tools.
• Results-driven with a focus on continuous improvement.
• Adaptability in a fast-paced and evolving sales environment.