Key Duties and Responsibilities

• Design, analysis, development, delivery, and continuous improvement of all Systems QA processes.
• Apply knowledge and experience in Software Testing Standards to assist business and product teams in developing solutions.
• Ensure adherence to internal policies and procedures during CBA application development in line with ITIL and other best practice standards.
• Manage relationships and protocols with technical platform owners and internal business owners.
• Advise on technology improvements to maximize business objectives.
• Provide leadership, support, and guidance to the Applications Development Team, fostering a conducive working environment.

Qualifications and Skills:

• Bachelor’s degree in Computer Science, Information Technology, or related field. A Master’s degree in Technology or Business-related course is an added advantage.
• Minimum of 3 years’ experience in IT systems development within a large, highly digitized organization, with at least 2 years in software testing.
• Experience in writing, executing, and monitoring automated test suites using technologies such as Cucumber, Concordion, Selenium, Appium, Robotium, SoapUI, Jmeter.
• Certification and experience in implementing best practice frameworks, e.g., ITIL, PRINCE2.
• Hands-on experience in software development with major languages like Java, Kotlin, C++, C#, and using RDBMS such as Oracle and MS SQL.
• Strong understanding of SOA lifecycle, integration patterns, and standard methodologies.
• Knowledge of Linux/Unix commands and SQL.
• Deep understanding of industry-standard formats and protocols (JMS, SOAP, XML/XPath/XQuery, REST, and JSON).
• Experience with continuous integration tools such as Gitlab CI/Jenkins.
• Familiarity with issue/bug tracking tools like JIRA.
• Testing Automation experience.

Technical Competencies:

• Support delivery and software development teams in adhering to established processes.
• Perform quality audits and reviews, ensuring compliance with process and work instructions.
• Provide technical guidance to integration and applications teams to ensure quality across the software development life cycle.
• Formulate and implement software testing strategies.
• Perform code reviews.
• Work with business and product teams to develop functional and technical requirements and propose solutions.
• Use source control and bug-tracking systems.
• Evaluate and plan QA tasks for software development projects.
• Provide input into Business Continuity and Data Security Plans for software platforms.
• Perform research to evaluate emerging technologies.