DUTIES AND RESPONSIBILITIES

• The Quality Assurance Supervisor will:
• Ensure that the production facilities strictly adhere to FCL Food Safety Management System requirements through continuous monitoring.
• Ensure that high standards of hygiene personnel, plant, house-keeping, premises and environment are maintained throughout the entire facility whilst highlighting any areas requiring attention.
• Monitor production processes to ascertain that all laid down standards and specifications are applied at all times, following up on any non-conformance/ anomaly to confirm that correction and corrective action have been taken and are effective. Check on market feedback and customer complaints and conduct root-cause analysis on non-conformances or issues raised, and, recommend corrective action to avert recurrence.
• Conduct market surveillance /technical visits to our sales outlets/stockists.
• Train staff on good manufacturing processes.
• Enhance cohesion within the department and collaboration with other departments.
• Drive culture change within the organization.

Educational Background

• Degree in Food Science and Technology or Food Nutrition and Dietetics

Professional Qualifications

• ISO 9001, 14001, 22000 qualification
• HACCP, TACCP, VACCP tools application
• Computer literacy

Job/Functional Skills

• Decision making skills
• Systems management skills
• Quality assurance and food safety administration techniques
• Risk assessment methodologies
• RCA tools
• Analytical Skills
• Reporting and presentation Skills
• Total productive maintenance
• General Skill Required
• Teamwork
• Good communication skills
• Time management
• Customer centrism

Relevant Experience

• At-least 5 year(s) relevant experience