Key Responsibilities

• Prepare, raise and issue accurate customer invoices on a timely basis, ensuring all billing information is complete and correct.
• Maintain and update the live invoice and collections tracker by recording invoices issued, payments received, and monitoring outstanding balances.
• Manage the accounts receivable ledger by posting and allocating customer payments accurately to the respective accounts.
• Monitor customer accounts and follow up on outstanding invoices through calls, emails and account statements to ensure timely collections and compliance with agreed credit terms.
• Perform customer account reconciliations, investigate and resolve billing discrepancies, invoice queries and payment disputes in liaison with the Sales and Operations teams.
• Prepare and maintain accounts receivable ageing reports, monitor overdue balances, and escalate long-outstanding or high-risk debts to management for appropriate action.
• Support credit control activities by conducting credit limit reviews for new and existing customers and assisting in the implementation of effective credit management procedures.
• Assist with month-end and year-end receivables closing activities by preparing reconciliations, schedules and supporting documentation.
• Prepare periodic accounts receivable reports and analyses for management, providing insights into collections performance, debtor ageing and cash flow.
• Maintain accurate financial records and documentation for audit purposes while providing ad hoc reconciliations, reporting and administrative support to the Senior Accountant and Finance Manager.

Key Qualifications

• Diploma or Bachelor’s degree in Accounting, Finance or a related field.
• Proficiency in accounting software such as Sage, QuickBooks, SAP or other ERP systems.
• Advanced proficiency in Microsoft Excel and other Microsoft Office applications.
• Strong analytical, numerical and reconciliation skills with exceptional attention to detail.
• Excellent communication and interpersonal skills with the ability to build positive customer relationships.
• Ability to prioritize tasks, work under pressure and meet strict deadlines.
• High level of integrity, professionalism and confidentiality.