30 Apr 2025

Receptionist at PrideInn

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Job Description

Established 12 years ago, PrideInn Hotels, Resorts & Camp stands as a prominent and rapidly growing hospitality brand that takes great pride in its Kenyan roots. With a strong presence in 5 counties across Kenya including Nairobi, Machakos, Narok, Mombasa, and Kwale, we currently operate 8 hotels and a camp, employing over 1,000 dedicated individuals. …

Receptionist

  • We’re looking for a professional and proactive Receptionist to be the face of our organization and support the smooth day-to-day operations at our front desk.
  • The ideal candidate should be friendly, organized, and able to manage multiple tasks while delivering excellent service to guests and internal teams.

Responsibilities

  • Greet and check-in guests upon arrival, offering a warm and professional first impression.
  • Answer phone calls, take messages, and direct inquiries to the appropriate departments.
  • Manage reservations and bookings, ensuring that all guest needs are met.
  • Handle guest requests and concerns with professionalism and ensure prompt resolution.
  • Maintain a clean and organized reception area.
  • Assist with administrative duties as needed, including managing office supplies and coordinating with other departments.

Qualifications

  • Previous experience in customer service role is preferred but not required.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work well under pressure in a fast-paced environment.
  • Proficient in handling phone systems and basic office equipment.
  • Flexible availability to work evenings, weekends, and holidays as needed.
  • Organized, with excellent time management skills and attention to detail.


Method of Application

Send your CV and a cover letter to 

careers@prideinnparadise. com 

by Saturday, 3rd May 2025. Please use the subject





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