Main purpose / objective of the position:

• To receive and handle walk-in clients and visitors and to answer switchboard in such a way that it projects a professional image of the office.  General administrative tasks will also form part of this position as part of support to the entire team. Maintains a positive and professional image of the company through management of the reception area. Attends to visitors in welcoming, pleasant and courteous manner. Directs customers to correct individuals or departments and resolves queries timeously.

Experience / Education:

• Grade 12 Senior Certificate

Knowledge & Skills:

• Computer literate
• Switchboard
• Strong verbal and communication skills
• Telephone skills

Competencies:

Essential:

• Adhering to Principles and Values
• Delivering Results and Meeting Customer Expectations
• Leading and Supervising
• Working with People
• Following Instructions and Procedures
• Learning and Researching

Desirable:

• Adapting and Responding to Change
• Coping with Pressure and Setbacks
• Deciding and Initiating Action
• Presenting and Communicating Information
• Achieving Personal Work Goals and Objectives