Our client in the NGO sector is seeking a professional, well-presented, and service-oriented Receptionist to be the first point of contact for visitors, partners, and stakeholders while ensuring smooth front office operations.

Key Responsibilities

• Welcome and assist visitors, partners, and staff in a professional and courteous manner.
• Manage the reception area and maintain a clean, organized, and welcoming environment.
• Answer, screen, and direct phone calls and emails promptly.
• Receive, record, and distribute incoming mail, parcels, and official correspondence.
• Schedule meetings, manage meeting room bookings, and provide administrative support.
• Maintain accurate visitor logs and office records.
• Support general office administration and perform other duties as assigned.

Requirements

• Bachelor’s Degree in Business Administration, Office Management, or a related field.
• Minimum 3 years’ experience in a receptionist or front office role, preferably within an NGO or development organization.
• Excellent communication, customer service, and organizational skills.
• Proficient in Microsoft Office.