Key Responsibilities:

• Greeting visitors
• Managing security and telecommunications systems
• Handling queries and complaints via phone, email and general correspondence
• Transferring calls as necessary
• Taking and ensuring messages are passed to the appropriate staff member in time
• Managing meeting room availability
• Receiving, sorting and dispatching daily mail/couriers/parcels
• Handling transcription, printing, photocopying etc
• Keeping record of necessary information i.e client’s messages/instructions/arrangements
• Handling travel arrangements
• Coordinating internal and external events
• Managing office inventory such as stationery, equipment and furniture
• Overseeing office services like cleaners and maintenance service providers
• Maintaining reception safety and hygiene standards.