OBJECTIVES OF THE ASSIGNMENT

• This consultancy will assist the digitalization project partners to develop WhatsApp Business Platform for Whatsapp chatbot to improve audience experience, boost in audienceengagement and increase in brand trust and loyalty while protecting the confidentiality of conversations.
• The Consultant will report to the Project Officer as the focal person to deliver on the requested assignment thereof.

The consultant shall be expected to;

• Set-up the Whatsapp chatbot.
• Provide details on any maintenance/subscription charges if any.

DELIVERABLES OF THE ASSIGNMENTS INCLUDE:

• An inception report of the understanding of the assignment and clear workplan.
• A fully functional Whatsapp business platform to deliver trainings/lessons to farmers.
• A module/report/documentation on the use of the platform

LOGISTICS AND ADMINISTRATIVE SUPPORT TO THE PROSPECTIVE CONSULTANT

• BvAT will provide the consultant with access to the necessary backends, passwords and documentation of the project and any support necessary for the completion of the exercise.

DURATION OF CONSULTANCY

• The consultancy is expected to be completed within 3 months from the time the contract is signed.

QUALIFICATIONS

The service provider/firm will have the following qualifications:

• The service provider must demonstrate proven track record in delivering the Whatsapp chatbot system.
• The consultant must provide relevant certifications and evidence of successful partnerships with esteemed entities within the telecommunications sector.
• Technical Expertise: The service provider must show technical proficiency in the set-up and maintenance of Whatsapp chatbot systems. This entails a comprehensive understanding of networking, VoIP protocols, security protocols, and troubleshooting capabilities.