Position Description

This is a multi-faceted role which requires the person to coordinate with key stakeholders across countries to ensure supplier readiness and capacity to meet requirements. This role is responsible for supply planning, logistics planning and order tracking in order to ensure improved order visibility and logistics management.

Responsibilities

• Assure on time delivery and reliable logistics operations for d.light managed warehouses and d.light distribution points across African markets.
• Manage global logistics providers to ensure performance meets expectations and costs are within budget.
• Develop procedures to ensure visibility into all product orders and their associated demand and supply plans.
• Collaborate with supply chain teams at all levels to improve planning execution, quality and ongoing integration of demand and supply plans and procurement activities.
• Track orders from order to delivery and take action proactively to ensure flow of goods.
• Identify root causes with order delays and opportunities for continuous improvement.
• Define long term strategy for optimal planning and logistics management and resource requirements including staffing, procedures and software.
• Track payment status to ensure payment are made on time to suppliers.
• Escalate supplier performance issues, align on supply plans, and participate in key business review feedback.

KPIs

• Logistics Partners Management.
• Timely delivery to distribution points.
• Documentation, record keeping and reporting.

Requirements

Desired Skills and Experience

• A degree in supply chain management or a related technical field is required.
• Minimum of 3 – 5 years experience in planning and logistics.
• Experience in developing structured planning and logistics methodology and coordinating cross-functional teams.
• Expert knowledge of: supply chain management best practices, including demand planning, forecasting, inventory management, and supply planning in Africa.
• Effectively manages ambiguity.
• Experience switching from supplier managed freight to managing logistics providers directly.
• Strong demonstrated written and verbal communication skills.
• Solid experience planning, organizing, analyzing and problem solving.
• Communicates effectively in both technical speak and commercial/business language (multiple languages will be an advantage), with an emphasis on tact and diplomacy.
• Business driven, people focused, with exceptional influencing skills.
• Passion for social enterprise, development of people and environmental benefits.