Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. With 165 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people. The IOM Constitution recognizes the link between migration and economic, social and cultural development, as well as to the right of freedom of movement.

Core Functions / Responsibilities:

In particular he/she will:

• Support Medical Movement Unit with MiMOSA, eMedical, functionality in coordination with the Migration Health Informatics (MHI) Unit in Manila and mission’s IT, detect problem patterns and recommend solutions and perform other related tasks including user management, maintaining look up tables, back-up of the database and other tasks in relation to Medical Movements.
• Study MiMOSA/eMedical and other HAP and Medical Movements applications documentation, user guide, release notes and other materials; prepare training materials and educate medical users in supported missions.
• Provide support to Medical Movements applications users in the missions, collect end-users requirements, feedback and communicate it to MHI team.
• Keep updated the documentation related to Medical Movements Applications settings.
• Export from, import to and communicate data from Medical Movements HAP applications and communicate with resettlement countries counterparts and supported missions.
• Organize and maintain medical data exchange processes between IOM Regional Office and other supported locations in the Region.
• Generate periodic and ad-hoc reports from MiMOSA Web front-end and back-end, perform reconciliation of data with OPS, RSCs and other partners/systems.
• Perform validation of Medical Movements data and invoices, from supported locations.
• Generate, monitor and analyse reports from HAPSTAT Power BI and other Medical Movements data reporting applications.
• Produce QC reports and share with relevant missions with appropriate guidance.
• Suggest and assist to develop reporting and QC activities for monitoring Medical Movements in the Region.
• Monitor and support medical reporting activities for the missions.
• Communicate, provide guidance and training to staff, non-IOM Panel physicians and Medical Assistant (Data) staff in relation to data management activities e.g. MiMOSA, eMedical, IMS, Telerad etc.
• Perform such other duties as may be assigned.

Required Qualifications and Experience

Education

• Bachelor’s degree in Management, Information Technology, Computer Science, or a related field from an accredited academic institution with at least 3 years of working experience with database management and reporting.
• Diploma certificate with 5 years of professional experience in the above field.

Experience

• Work experience with MiMOSA, eMedical and other HAP applications.
• Work experience with Pre-departure Medical Procedures (PDMP).
• Good knowledge and experience in management IMS.
• Experience and knowledge of MS SharePoint and other MS Office applications.

Skills

• Knowledge of MS Office products, and good computer literacy skills required.
• Knowledge in SQL development, database integration with web-based applications is advantage.
• Experience and understanding of the public health industry.
• Demonstrated skills in systems analysis and design techniques, testing and documentation

Languages

• Fluency in both written and spoken English and Kiswahili is required. Working knowledge of other IOM official Languages is an advantage.

Required Competencies

• The incumbent is expected to demonstrate the following values and competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.