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23 Jan 2024

Relationship Manager – Bancassurance at HF Group

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Job Description

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.

Principle Accountabilities

  • Mobilizing insurance sales from HF Group through scouting, organizing, participating in the sales activities for new customer acquisition and retention.
  • Collaborate with subsidiaries with HF Group to develop well-tailored products to meet customer requirements.
  • Establish, develop, and maintain positive business and customer relationships.
  • Selling insurance products to all prospective customers (captive and non-captive) and delivery of set targets.
  • Coordination of the insurance sales team to achieve the set sales target through allocation and handling logistics of sales activities.
  • Ensuring 100% premium collection from generated sales and remittance to partner underwriters
  • Manage existing customer relationships by giving prompt feedback on queries, concerns and complaints while giving updates on new products for customer satisfaction and up selling.
  • Providing management information on performance through analysis, reports and updates for decision making by the Principal Officer, HFBI.
  • Planning; Monthly, weekly and daily as well as weekly performance reviews.
  • Appraisal of staff performance to achieve set targets.
  • Any other duties as may be assigned from time to time.

Key Competencies and Skills

  •  Excellent negotiation, presentation and selling skills.
  •  Excellent communication and interpersonal skills.
  •  Excellent planning and organization skills.
  •  Ability to work under pressure.
  •  Excellent problem solving and decision-making skills.
  •  Results driven and customer focused.
  • In-depth understanding of the Insurance industry rules, regulations and business dynamics.

Minimum Qualifications, Knowledge and Experience

Education:

  • Business/Insurance related degree.
  • ACII or AKII or progress towards the same will be an added advantage.

Experience: 

  • 3 Years’ sales experience in General and Life Insurance products.
  • 3 Years’ exposure to General and Life Insurance associated processes.


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 31 January. 2024





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