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6 Nov 2023

Relationship Manager – Commercial Banking at DIB Bank Kenya Limited (DIBBKE)

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Job Description

DIB Bank Kenya Limited (DIBBKE), is a fully owned subsidiary of Dubai Islamic Bank PJSC (AE) – a pioneering institution that has combined the best of traditional, Shariah values with technology and innovation that characterize the best of modern banking.

Job Purpose 

The job holder will develop the sales plans in line with overall Commercial Business Plans and the business plans of different customers managed by the Commercial Banking segment. Additionally, he/she will ensure that product revenue and profitability targets are achieved / exceeded.

Key Responsibilities 

  • Ensuring that product revenue and profitability targets are achieved / exceeded by understanding the customer’s business and to anticipate the requirements through a consultative selling process.
  • Matching the customer’s needs with product capabilities through presentation of tailored demonstrations and proposals.
  • Negotiating/renegotiating terms and conditions with customers to maximize revenue and profitability.
  • To identify opportunities for cross selling and referrals to other Banking lines through developing a good understanding of client needs
  • Providing structured solutions to meet the specific cash management requirements of our customers and prospects.
  • Undertaking a disciplined product-oriented sales management process while monitoring, tracking, and reporting on sales activity on a periodic basis and to ensure action is taken to meet sales targets.
  • Assisting the product management and development in strategic product rollouts.
  • Support customers’ seeds, trends, and product/market intelligence for new product developments/enhancements, strengthening competitive position.
  • Facilitate customer service issues and ensure a high level of post sales service is always made available to the clients.
  • Any other duties may be assigned by the team leader from time to time.

Job Specification 

  • Bachelor’s degree in Business Management or related field from a recognized university.
  • Minimum of Seven (7) Years Banking experience with at least 3 years in business development for Corporate/commercial segment.
  • Excellent financial acumen & analytical thinking skills
  • Excellent sales and marketing skills
  • Strong interpersonal skills
  • In depth knowledge of commercial banking products
  • Excellent sales and marketing skills
  • Sharia Foundations & principles of Islamic finance will be an added advantage.




Method of Application

Submit your CV, copies of relevant documents and Application to  [email protected]
Use the title of the position as the subject of the email

Closing Date : 10 November. 2023





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