Job Summary

Main Purpose (Why does the job exist) To be responsible for providing product sales and service to the target groups as defined in the business strategy.

Critical Deliverables /Core Accountabilities and Responsibilities

• Grow subsidiaries business growth through implementation of the branch sales strategy.
• Process quality loans by ensuring adherence to company policies and procedures
• Prepare monthly sales report
• Build relationships with the relevant stakeholder to grow Letshego’s business.
• Sells the subsidiaries sales and products through digital channels
• Offer excellent customer service to retain the customer base.
• Identifies opportunities for process improvement by gauging customer reactions to processes and policies.

Key Performance Indicators

• Timely Resolution of queries/complaints
• Product Sales /Net Pay-outs
• Customer satisfaction with products & services
• Retain and Grow customer Base

Requirements

Education

•  Bachelor’s degree in Marketing, Business Administration/ Economics or similar field

Experience

•  At least 2 years’ experience in a high ranking Sales and Product financial institution

Knowledge

•  Strong understanding of customer insights and analytics
•  Understanding product and customer lifecycle and management

Skills

•  Integrity and ethical standards
•  Excellent communication skills
•  Organisational and planning skills
•  Analytical skills, good judgment and decision-making ability to interpret businesses’ sales performance and market information.
•  Ability to identify risks and work on mitigating the risks. Multidisciplinary disposition.