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9 Oct 2023

Release Manager – Continual Service Improvement at KCB Bank Kenya

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Job Description

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation and all associate companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in management of subsidiaries.

Key Responsibilities

  • Define the standard process for planning, testing, scheduling, and deploying the releases.
  • Own the responsibility of preparing a Release Plan. Coordinates with Change Management team, build team, production team and other key stakeholders regarding the same
  • Assign and track release activities with various teams.
  • Packaging, controlling, and integrating the release components as per the dependencies identified.
  • Coordinate the release schedule and resources required both internally and from third parties.
  • Coordinate with the Build team and production teams to execute the release and produce the documentations, which will contain.
    • Build, installation and test plans, procedures and scripts.
    • Monitoring and quality assurance of the release
    • Processes and procedures for distributing, deploying, and installing the release into the target environment.
    • Release unit roll-back procedures
    • Change remediation steps in case of release failure
  • Ensure that all mandatory tests are conducted, and all tests are successful as per the success criteria before a release can be flagged off to production.
  • Obtain the approvals for downtime-related information wherever necessary in advance and ensure that communications are send out to all stakeholders as per the release plan.
  • Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.
  • Lead the Go-Live activities to deploy the releases successfully.

The Person

For the above position, the successful applicant should have the following:

  • Bachelor’s Degree in IT/ Engineering /Computer Science or Technical related
  • Professional Qualifications – ITIL Foundation or Project Management
  • Minimum 5 Years’ working experience is Required.
  • 3 years’ supervisory experience
  • 5 years’ Experience in release or project management in a large environment working with multiple systems
  • 4 years’ Experience in Applications Support, Infrastructure Support (Hardware & Cloud, Database & Network)
  • 3 years’ experience in IT Service Management processes.
  • 2 years’ Experience in Project Management


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 20 October. 2023





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