Job Specifications

• Excellent Communication and Interpersonal Skills
• Strong Sales and Negotiation Skills
• Organisational and Time Management Skills
• Customer Service Focus
• Proficiency in Social Media and CRM Software
• Added advantage – trained ISO 9001:2015 awareness

Job Summary

• Collect and manage rental leads generated through social media platforms.
• Qualify leads by conducting initial phone screenings to assess tenant interest and eligibility.
• Maintain accurate and up-to-date records of all leads and their progress.
• Schedule and coordinate property showings for prospective tenants to be handed over to the Estat Management.
• Provide detailed information about available units, amenities and rental terms
• Address potential tenant inquiries and objections effectively.
• Negotiate lease terms and close rental deals.
• Build strong relationships with potential and existing tenants through excellent customer service.
• Ensure a positive tenant experience throughout the rental process.
• Prepare and process paperwork for tenant applications.
• Maintain accurate and organised tenant files.
• Assist the estate manager with other administrative tasks as needed.

Qualifications

• Diploma or degree in Communication, Marketing and or Business Administration
• Previous experience in sales, customer service, or real estate is advantageous.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Proficiency in using social media platforms and CRM software.