DUTIES & RESPONSIBILITIES:

• Carrying out component analysis of relevant client products e.g. Smartphones
• Carry out the initial screening and quality checks of all the client’s faulty devices to identify product failure reasons.
• Carry out technical repairs of all client products using hand tools and power tools
• Consistently advancing technical knowledge especially upon when new product entry and discovery of new fault codes.
• Testing and inspecting products after repair to identify possible problems that could lead to future product failures.
• Product refurbishment and “making new” of all repaired products before dispatch to retail outlets.
• Maintaining equipment by performing regular maintenance checks, replacing parts, or performing repairs to repair equipment such as hand tools and power tools
• Diagnosing problems with repair equipment and making recommendations for repair or replacement
• Ensure accurate data capture and tracking of all repaired units, fault codes and resolutions in a timely manner.
• Conducting periodic cycle counts and monthly stock count.
• Adherence to set Kaizen 6S principles
• Meet the daily set targets of repair products per day to ensure the required swap stock is availed

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Education: A minimum of Diploma in electronics engineering or relevant education
• Experience: At least 1 year of professional experience in electronics engineering with relevant repairs experience
• Ability to communicate technical information on a regular basis, both verbally and in writing
• Well versed with the various systems, tools, and procedures used in testing & failure analysis
• Experience in using or a desire to learn the required software.
• Good attitude towards acquiring new knowledge
• Able to work under pressure and tight datelines
• Self-motivated and able to work independently
• Good Interpersonal skills
• Hands-On experience working with embedded systems