Responsibilities: 

• Attend client meetings with Senior Managers to understand client business issues and assist them in sales activities in costing projects and building high quality proposals designed to achieve client business objectives.
• Be able to build professional reports and compelling presentations and deliver those with impact.
• Build and maintain ongoing relationships with key stakeholders within our client organisations.
• Drive client satisfaction by providing insights and actionable recommendations in reports and presentations and by providing value-added analyses and response to special requests.

The successful candidates will have…

• Tertiary qualifications in marketing, market research, psychology, statistics or related
• 1-2 years of experience in research, insights and analytics
• Knowledge of basic research and statistical concepts e.g. mean, sampling approaches,
• Ability to create a story and create insights using data and analytics
• Excellent attention to detail and time management skills.
• Excellent communication and presentation skills
• Strong proficiency with Microsoft Office (Word, PowerPoint and Excel).
• Be self-motivated, adaptable and proactive – no two days are the same in this role!
• Experience in writing research materials e.g. questionnaires, discussion guides

Main Accountabilities 

• Manage research projects end-to-end: from questionnaire design, survey set up, data acquisition, managing fieldwork, data processing, analysis.
•  Assist the Manager in leading the writing of high quality research reports and the presentation of findings to clients.
• Provide “in office” research, administrative and operational support to senior staff
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc. and perform quality checks on all reports for alignment to request, accuracy and correctness

Primary Qualities Required

• Proactive
• Able to influence and persuade.
• Strong customer service and interpersonal communication skills.
• Ability to analyze and interpret data in a challenging and insightful manner.
• Strong and articulate verbal and written communication skills.
• Efficient time management, ability to multi-task and detail oriented.
• Displays maturity and creative problem solving skills in handling crises.
• Recommend improvements in work processes within area of responsibility.
• Analyses and interprets financial information to ensure achievement of business targets and early identification of issues / crisis.

Experience

• 2 to 4 years’ experience in Consumer Insights role
• Strong Client Focus and Proactivity
• Working knowledge of statistics analysis
• Working knowledge of research techniques and methodologies