Key Responsibilities

• Growing room & guest service revenue fee, average daily rate and RevPAR
• Forecasting and budgeting of room revenue and extra charges for the year, month and week.
• Ensuring proper PMS data management and setting yield controls in the PMS are order based in the forecasted demand.
• Ensure parallel pricing and inventory is maintained between all booking channels i.e booking engine, direct bookings, direct sales, walk-in’s online travel agents and airbnb.
• Monitoring of competitor demand/pricing/strategies and gathering & analysing of market intelligence.
• Key contact (account handler) for all E-commerce partners and actively maintain the business relationship.
• Assist in tracking and analysing of booking pace, for individuals, corporates and groups as well as denied and regretted business.

Qualifications

• Must have a bachelor’s degree in hospitality management or its related.
• Must have at least 4+ years of relevant experience in Revenue Management in a fast-paced environment.
• Must have at least 2 years in Reservations
• Good leadership skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry
• Strong communication, problem solving and multi-tasking skills.
• Ability to work collaboratively across functions and cultures.
• Skilled with Microsoft Office software, especially in Excel.