Organizational Setting and Work Relationships

• A Resettlement Associate position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent’s primary role is to assist in providing, in close coordination with concerned sections within UNHCR as well as external parties such as resettlement countries, IOM and NGOs, a continuous support to resettlement operations by ensuring that resettlement polices are correctly implemented and operations are supported in establishing comprehensive protection and solutions strategies. The incumbent takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role of the Resettlement Associate may involve managerial responsibilities in supervising, coaching and training junior staff, and assisting in implementing organisational objectives and priorities.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

• Interview, assess resettlement needs, and process persons identified for resettlement, following established procedures; undertake field missions as required.
• Where applicable, review and assess special resettlement cases and prepares individual submissions for presentation to resettlement countries; keep offices informed on the status of special resettlement cases; liaise with offices on case processing and provide advice as required.
• Comply with UNHCR¿s standard operating procedures on resettlement, ensuring timely action on cases.
• Follow up on status of cases from submission to departure; ensure effective in-country communication on the status and follow-up on persons of concern (PoC) being considered for resettlement; ensure that records on individual cases are kept up-to-date.
• Provide PoC and partners with up-to-date and accurate information on UNHCR¿s resettlement policies and procedures.
• Assist in monitoring the quality of submissions, providing the concerned staff with basic guidance and advice.
• Manage, maintain and update proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support.
• Coordinate travel and departure arrangements for refugees accepted for resettlement.
• Organize logistical support for governments undertaking resettlement missions.
• Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
• Assist with preparing a strategy and budget for resettlement activities and monitoring expenditures.
• Provide administrative support for resettlement-related training activities.
• Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
• Assist in mitigating resettlement fraud through oversight (including in-country travel), advice and guidance).
• Recommend cases that are eligible for resettlement consideration.
• Provide counselling to PoC.
• Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level

• For G6 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education 

• Not applicable

Certificates and/or Licenses 

• International Law;
• International Relations;
• (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential

• Not specified

Desirable

• Good knowledge of UNHCR Resettlement policies and operational applications in different resettlement countries and situations. Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop).

Functional Skills 

• CO-Cross-cultural communication
• PR-Refugee Resettlement programs
• PR-Resettlement Anti-Fraud Policy and Procedures
• (Functional Skills marked with an asterisk* are essential)

Language Requirements 

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Desired Candidate Profile 

• The ideal candidate should have experience in refugee work, including the ability to interview refugees, assess their needs, and determine their eligibility for refugee status and resettlement. They should also possess excellent interviewing and counseling skills, as well as proficiency in written English. The candidate should have a proven track record of producing high-quality, accurate written reports. Additionally, they should have demonstrable analytical skills that enable them to evaluate complex cases and make well-informed decisions.
• The candidate should also have the ability to work effectively and efficiently in a high-paced environment, meeting established targets for case processing. As they may be assigned additional responsibilities, the candidate should be flexible and capable of managing diverse tasks.
• Strong technical knowledge in statistics reporting for resettlement will be advantageous in this role. An understanding of data management and the ability to manage, maintain, and update the proGres database can be a valuable asset.

Additional Qualifications

Skills

• CO-Cross-cultural communication, PR-Refugee Resettlement programs, PR-Resettlement Anti-Fraud Policy and Procedures

Education

Certifications

• International Law Other, International Relations Other

Work Experience

Competencies

• Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration