Glee Nairobi is a 5-star luxury hotel nestled in the leafy suburb of Runda, close to Nairobi’s UN and Diplomatic enclaves. Set amid 8 acres of lush landscapes, this city hotel with a resort feel features: 211 exquisitely designed rooms & suites, 6 distinctive restaurants & bars, Spa, Pool, Kids Club, Nightclub, 9 versatile meeting rooms, 2 stunning ballrooms, beautiful events garden, a skywalk through the forest grove and ample parking.

Job Summary

• Receives, Seats guests and manages the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Performs opening and closing duties, as needed.

Key Requirements:

• Previous work experience as a Host/Hostess or Waiter/Waitress.
• Clear Understanding of restaurant etiquette.
• Knowledgeable in health and safety regulations.
• Good command and experience in managing reservations.
• Ability to Demonstrate customer-service skills and team player
• Smart communication skills (via phone and in-person)

Minimum Qualifications

Minimum education:

• Diploma / Certificate in Food and Beverage Sales and services

Minimum experience:

• Computer literate in Microsoft Window applications and or relevant computer applications required.
• Working knowledge of hotel system micros and Material Control.
• Language skills: Very good command of written and spoken English, an active listener with high emotional intelligence and Body Language
• Required certificates: Relevant F&B Certificate from a recognized institution or Equivalent