Our client, a well-established restaurant in Nairobi, is seeking to recruit a Restaurant Supervisor with proven experience in the restaurant and hospitality industry.

Key Responsibilities

• Supervise daily restaurant operations and ensure smooth service delivery
• Manage and motivate service staff to maintain high performance standards
• Ensure excellent customer service and promptly handle customer complaints
• Monitor staff attendance, shifts, and discipline
• Ensure compliance with hygiene, health, and safety standards
• Support inventory control and proper use of restaurant resources
• Assist in training and onboarding new staff

Requirements

• Minimum of 4 years’ experience in a similar role within the restaurant industry
• Strong leadership and people management skills
• Excellent communication and customer service skills
• Ability to work under pressure and during peak hours
• Good problem-solving and organizational skills
• Knowledge of food safety and service standards