24 Nov 2022

Retail Credit Analyst at HF Group

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Job Description

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.

Overall Job Purpose

To support the Business team in channeling out quality credit applications.

Principle Accountabilities

Relationship Management

  • Providing an interface between the bank, existing and prospective customers in order to maintain good customer relations, so as to meet customer needs within the strategic objective of the bank.
  • Overseeing the relationship management of assigned customers through maintenance of an effective call program.
  • Make recommendation for existing and prospective customers under the various loan products and submit to the appropriate final authority within established turnaround time.
  • Run with a customer experience initiative to build customer loyalty for allocated portfolio.
  • Attend expeditiously to queries / routine correspondence generally emanating from Clients, Credit Administration, Risk Control, branches and customers.
  • Obtain account statistics and profitability figures for facilities review/appraisal purposes and ensure that information provided is accurately completed and that relevant remarks are incorporated in the credit proposal.

Credit Appraisals

  • Prepare and submit credit proposals in conformity with Credit Policy guidelines and requirements in liaison with the Relationship Managers and to maintain a high standard of credit analysis.
  • Collect and analyze vital data on clients i.e. annual reports, management accounts, interim reports, industry reports and all press cuttings etc. to acquire in-depth knowledge which will facilitate comprehensive review of assigned accounts relationships and relationships assigned to the Relationship Managers.
  • Obtain account statistics and profitability figures for facilities review/appraisal purposes and ensure that information provided is accurately completed and that relevant remarks are incorporated in the credit proposal.
  • Review all existing clients’ facilities on time.
  • Prepare excess approval requests/notification for all excesses

 Operations & Audits

  • Daily monitoring of accounts to ensure operations within the approved limits.
  • Taking remedial action by pursuing customers on regularization of overdrawn positions.
  • Preparations of excess requests/notification for all excesses and follow up for sanctions by approving authorities.
  • Prepare Alco report every end-month.
  • Confirmation of Interest rates every end of month.
  • Prepare assigned portfolio monthly reports on a timely basis as is required from time to time for sign off by RMs.
  • Issuance of disbursement instructions to Credit Operations and Trade Services within approved facilities.
  • Give instructions to un-pay cheques when accounts are underfunded in consultation with RMs.
  • Attend to audit queries, perform snap-checks monthly and ensure that any anomalies/exceptions are sorted out.
  • Ensure instructions to our lawyers are sent out by securities department to proceed with perfection of securities.
  • Continuous follow-up with Securities department to ensure timely documentation and perfection of securities.
  • Ensure compliance with security perfection e.g. payments of land rent and rates, insurance etc.

 Income generation &  Cost Containment

  • Supporting the RMs to achieve set income targets (Interest income and Non-interest income)
  • Undertake RM’s responsibility when the RM is away.
  • Ensure all income is collected.
  • Keep telephone conversations brief and concise.
  • Optimal use of stationery and recycle where applicable.
  • Cross-selling other Bank Products.


Minimum Qualifications, Knowledge and Experience

  • Minimum of 4 years’ experience in banking and financial analysis 2 of which must be credit department or credit related area.
  • CPA qualifications
  • Credit Management, Accounting or Banking Qualification (AKIB)
  • Knowledge of Credit and Operation
  • Computer /IT skills, including knowledge of Microsoft office applications e.g. Word; Excel; PowerPoint etc.
  • General knowledge in banking processes.

Key Competencies and Skills

  • Corporate Competence: Working knowledge of the Bank’s products, the Bank’s Credit policy and CBK Prudential Guidelines.
  • Financial analysis Skills: Ability to analyze and/or interpret financial statements, and advice accordingly.
  •  Analytical business and investment appraisal Skills: Keen to detail and able to conceptualize financial investment proposals and provide viable solutions.
  • Technology Skills: Computer literate with proficiency in computerized financial analysis applications.
  •  Industry knowledge: Candid knowledge of the various sectors of the economy and the investment opportunities.
  • Excellent written and oral communication skills.
  • Excellent interpersonal skills with the ability to effectively work with individuals and groups at all organization levels; ability to work independently and as part of a team.
  • Excellent customer service skills with the ability to respond to inquiries or complaints effectively and timely.
  • Ability to take initiative and prioritize tasks; good time-management, organization, problem-prevention and problem-solving skills.
  • Basic analytical ability with active listening skills.
  • Ability to work accurately with close attention to detail; must have eye for details, strong ability to scrutinize and examine.
  • Ability to maintain confidentiality of sensitive information.
  • Willingness to adapt to changing business needs and deadlines.

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 3 December. 2022


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