PURPOSE:

The position entails driving revenue growth and expanding new business in the Retirement Benefits Department by championing sales in CIC Jipange Plus Personal. Retirement Scheme and CIC Umbrella Retirement Scheme. The goal is to meet the set annual budgets by strategically developing assigned markets and intermediary channels. 

PRIMARY RESPONSIBILITIES:

• Management of the Pension Distribution Channels to ensure the objectives are met.
• Ensure growth of the pension business through new acquisitions of Umbrella Schemes, individual pension plans and NSSF Tier II contracting out in line with the set targets/budgets
• Leadership: Strengthen the leadership of the Retirement Benefit Advisors team through recruitment and retention of high calibre Retirement Benefit Advisors.
• Drive the performance of the R.B.A team by keeping abreast of market competition, industry practices and best practices to constantly improve on overall business performance and to ensure the department is productive.
• Create and maintain cordial business relationships with administrators, schemes and intermediaries.
• Performance Management: Lead the R.B.A team and ensure alignment to the business goals and objectives through undertaking periodic reporting of sales performance and monitoring of the P&L.
• Ensure performance appraisals are undertaken in a timely manner.
• Implementation of Client Relationship Management best practice to drive business goals.
• Managing an efficient sales cycle (sales pipeline) and value-based service cycle to drive the business goals for retirement benefits distribution channels.
• Account Service Plan – client/intermediary visits, policy documentation, credit control, claims management, SLA’s etc.
• Log all channels feedback that is aimed at identifying new business potential and benchmarking of market prices.
• Ensure that proper management of accurate, quality and timely business reports from the retirement benefits Distribution Channels and use these to compile channels reports for review by management
• Monitor competitor activity and identify opportunities/threats that are presented by such activities.
• Any other relevant duties as assigned from time to time.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education    Diploma / Certificate    Diploma in business related field or Certificate in a relevant professional field

Experience Required:

Description    Required years of experience

• Relevant experience    Up to 2 years

Qualifications & Skills Required:

• Up to two (2) years relevant experience
• Excellent communication and presentation skills
• Problem solving skills
• Excellent interpersonal skills
• Excellent customer care skills
• Good analytical skills
• Computer literate in MS Office and other office applications
• Diploma in relevant field / Relevant technical training certificate