Job Description

• Communicate the processes to follow in terms of booking quality and correct data input into the PMS, toward the reservation and front office team;
• Regularly checks the input and the quality of data (segmentation, denials tracking, etc);
• Update the event database (e.g. in RMS).
• Analyze the hotel performance in the RMS as a basis for strategy decisions;
• Survey the market, the competitors in terms of pricing and closed dates as a basis for future pricing strategies;
• Analyze the contract performance (price, allotments, number of rooms sold, etc) before decisions on renewals are taken.
• Ability to look into trends and give recommendations
• Act as a support in the preparation of the annual revenue budget.
• Proficient in the Microsoft Suite (Word, Excel, Powerpoint)

Qualifications

• Bachelor Degree in Hotel Management or a Business course.
• Minimum of 1 year of relevant experience in the industry