JOB PURPOSE

• The holder of this position will facilitate delivery and collection as assigned in the branch.

KEY RESPONSIBILITIES

• Ensure all assigned deliveries are scanned and completed within the stipulated SLA timelines.
• Ensure standing collections are received before noon and collection gadgets are used appropriately.
• Use authorized routes when undertaking deliveries and collections.
• Ensure delivery, collection, and monitoring sheets are properly documented, signed, and returned to the office.
• Adhere to departmental SOPs, ISO requirements and company policies, procedures and guidelines.
• Maintain a valid motorcycle driving licence and ensure the assigned motorcycle has valid insurance and all required documentation.
• Ensure assigned motorcycles are serviced on time and collection gadgets are properly maintained.
• Adhere to Occupational Health and Safety policies and procedures.
• Maintain client data confidentiality and comply with the company’s data protection policy.

REQUIREMENTS

• Minimum five years of experience with A2.
• Computer proficiency.
• Excellent communication in English and Swahili.