My client are looking for an experienced RPA Technical Specialist with strong technical and administrative expertise in Automation Anywhere (A360) to support and scale enterprise automation initiatives. This role will play a key part in designing, deploying, governing, and optimizing RPA solutions across the business, working closely with IT, security, and business stakeholders.

Technical Delivery

• Design, develop, deploy, and maintain bots using the Automation Anywhere A360 platform
• Create and document automation workflows, including High-Level and Low-Level Designs (HLD/LLD)
• Manage and support Control Room architecture, including multi-environment setups and HA/DR configurations
• Integrate RPA solutions with enterprise systems such as SAP, Oracle, Salesforce, and other applications
• Support Intelligent Document Processing (IDP) and AI/ML integrations, including LLMs and RAG-based solutions
• Apply secure coding practices and ensure compliance with data governance standards
• Troubleshoot, optimize, and enhance bot performance and resource utilization

Platform Administration

• Manage users, roles, and access within the Automation Anywhere Control Room
• Monitor bot health, execution logs, and performance dashboards
• Oversee bot scheduling, version control, and deployment pipelines
• Handle support tickets, incident resolution, and SLA management
• Maintain audit logs, compliance documentation, and operational standards
• Coordinate with IT and cybersecurity teams on platform upgrades, patches, and access controls

Operational & Strategic Support

• Assess automation opportunities and conduct feasibility analysis
• Lead governance meetings, stakeholder reviews, and Quarterly Business Reviews (QBRs)
• Support citizen developer initiatives and internal enablement programs
• Track and report automation KPIs, ROI, and business impact
• Collaborate with cross-functional teams to ensure automation aligns with broader digital and business strategies

Required Skills & Experience

• Strong hands-on experience with Automation Anywhere A360
• Proven experience in both RPA development and platform administration
• Solid understanding of Control Room architecture and enterprise RPA environments
• Experience integrating RPA with enterprise applications and databases
• Knowledge of IDP, AI/ML, or intelligent automation concepts
• Strong troubleshooting, documentation, and stakeholder management skills