9 Feb 2019

Safaricom Job Vacancy : Enterprise Integration & Order Management

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Reporting to Head of Department Technology Strategy, Assurance & Governance, the position holder will be responsible for planning, delivering and supporting all enterprise integration, and order management solutions- involving decomposition, sequencing and fulfilment. The role is responsible for all business process automation for consumer and enterprise customers. It further involves development of services oriented architecture, enterprise messaging and standardization of Application programming interface.


  • E2E accountability for strategy execution, all configurations and development within his/her domain
  • Ensure all projects assigned are delivered on time and meeting the quality standards
  • Ensure all delivered products are well documented and following the DevOps cycle
  • Define suitable metrics for measuring test progress and evaluation of the quality of the testing process and products
  • Accountable for validation of quality of all releases and fully accountable for product readiness to production
  • Working closely with business units teams  to prioritize business processes based on customer demand
  • E2E accountability for consumer business process optimization,re-engineering and process automation
  • Automation of Safaricom internal processes to achieve best EXX
  • Ensure all systems are well supported by relevant vendors
  • Responsible for architecture evolution especially towards cloud and micro-services whenever applicable
  • E2E accountability for systems support including and not limited to MTTR, SLA, individual and global incidents
  • E2E accountability for building proactive controls based on machine learning and similar techniques
  • Build the skillset according to the fit for future program
  • Team performance management


  • Bachelor of Science Computer Science, Computer Engineering
  • 7 years + experience in software development in a busy telco environment
  • 5 years’ experience in managing large teams

How to Apply

Apply here for the Senior Manager – Enterprise Integration & Order Management Job

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