Key Responsibilities

Quality Assurance:

• Developing and enforcing in-house quality policies, procedures, standards and specifications.
• Conducting regular internal, as well as supplier audits and inspections to identify areas for improvement and ensuring compliance with quality standards and regulatory requirements.
• Managing and evaluating incidents and complaints and providing feedback for training purposes to the Food Safety and Quality Team.
• Verification of the effectiveness of controls for preventing cross contamination, including sanitation, Good Manufacturing Practices (GMP), and maintenance activities.
• Implementing traceability and report writings in relation to customer complaints.
• Raising RCA/CAPA (Root Cause Analysis/ Corrective Actions and Preventive Actions) and ensuring full implementation of the corrective actions.
• Analysis of CCP and OPRPs monitoring and verification results for presentation in the departmental meeting.
• Establishing and monitoring key performance indicators (KPIs) to track quality metrics and drive continuous improvement efforts.
• Leading new product development as well as product improvement initiatives.

Safety, Health and Environment Management:

• Develop, implement, and maintain comprehensive health and safety programs to safeguard the well-being of employees, contractors, and visitors.
• Conduct risk assessments and safety audits to identify hazards and implement effective controls to mitigate risks.
• Develop, improve and provide leadership and guidance on all the safety policies and procedures and promote a proactive safety culture throughout the organisation.
• Investigate and perform RCA on all accidents, incidents and near misses and implement corrective actions.
• Track and report SHE performance metrics, providing regular updates to senior management and stakeholders.
• Provide advice on SHE to all departments and promote SHE plans, as well as supervise, monitor, evaluate and report performance against the plans to the management.
• Implement SHE programs, including but not limited to Lock-out/Tag-out (LOTOTO), Working at Height, Confined Space Entry, Contractor Safety Management, Electricity Safety, and Permits to Work.

EDUCATION, EXPERIENCE AND OTHER DESIRABLE SKILLS:

• Bachelor’s degree in food science, chemistry, microbiology or other related science fields.
• At least 7 years’ experience in a busy beverage and/or related manufacturing facility, 3 years of which should be on a supervisory or management role related to SHEQA.
• Demonstrated leadership skills with the ability to influence and engage stakeholders at all levels of the organisation.
• Excellent problem-solving and decision-making abilities, with a strong attention to detail and a commitment to continuous improvement.
• Ability to communicate effectively and positively influence.