Responsibilities

Lead Qualification:

• Assess incoming leads to determine if they meet the company’s ideal customer profile (ICP)
• Research potential customers to understand their needs, budget, and decision-making process
• Score leads based on their fit and sales potential

Sales conversions:

• Develop and nurture relationships with qualified leads through targeted email campaigns,
• strategic phone calls, and social media engagement.
• Drive an aggressive conversion of all qualified leads to paying customers
• Schedule appointments for qualified leads to drive conversions
• Data Analysis:
• Track and analyze lead conversion data to identify trends and areas for improvement.
• Create reports and presentations to communicate key findings to stakeholders.
• Use data to optimize the conversion process and increase lead conversion rates.

Negotiation & Closing:

• Negotiate prices, offers & handle customer objections conclusively to close deals
• Conduct targeted sales presentations to key decision makers within the professional circles
• Follow up with leads after they have interacted with the company to gauge their interest and answer any questions.
• Maintain a knowledge base of frequently asked questions and solutions.

Quality Assurance:

• Monitor the quality of leads and ensure that they meet the company’s standards.
• Identify and resolve any data quality issues.
• Develop and implement quality control procedures.

Training and Development:

• Participate in training programs to learn about the company’s products, services, and sales process.

Key Competencies

• People skills
• Persuasion
• Negotiation
• Conflict resolution
• Flexibility and adaptability
• Excellent verbal and written communication skills
• Smart creatives who combine innovative thinking with creativity

Qualifications

• 3+ years of working in a similar field
• Bachelor’s degree in Business Management, Finance, and Accounting, or related fields
• Experience building processes and systems around B2B2C relationships
• Experience in setting up and executing complex processes through CRMs
• Externally, a strong communicator and is persuasive
• Project management experience
• Familiarity with and experience using tech tools, e.g., Google Drive, calendar, Dropbox, and CRMs
• Experience / Exposure to start-up culture is preferred
• Smart creatives who combine innovative thinking with creativity
• Experience in enterprise sales – Salesforce, Google Cloud, Meltwater, Zendesk, etc.
• Experience in Education enterprise sales is a plus