Responsibilities

• Visit potential/existing customers to demonstrate all the services and products offered by the Company.
• Communicate effectively to customers, giving precise solutions and present quotations in a most articulate manner.
• Up sell, cross sell, identify and develop new business from existing customers to increase the service range within the region.
• Close sales and convince clients why services offered by the Company are superior and beneficial than what competition offers.
• Mediate the price increase process with the clients.
• Undertake debt collection and maintain your customers within agreed credit terms.
• Meet the desired and agreed sales target on monthly basis.
• Maintain and manage a healthy sales pipeline and meet the calls per day target.
• Take charge of the improvement and achievement of agreed client retention rate by building and maintaining strong professional client relationships aimed at retaining existing clients.
• Carry out account management for allocated customers in line with procedure and best practice.
• Monitor the day-to-day commercial performance of each account within your territory.
• Support the tendering teams with customer surveying and quotation process.
• Actively support the conversion of sales leads.
• Partake in and support marketing activities in line with strategy.
• Create and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints.
• Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service.
• Note and advice management on market intelligence including activity by competitors to ensure company services and products remain readily available and preferred by customers.

REQUIREMENTS

• Bachelor’s degree or Diploma in Business Management/Business Administration.
• 3 to 4 years’ experience in sales, preferably in insurance or fumigation industry.
• Aggressive and result oriented with good communication skills.
• Valid driving license with at least 3 years’ experience.
• Ability to drive in Nakuru and its environs.