Turnkey Africa is a leading Pan-African insurance technology and services provider. We develop, supply and manage end-to-end insurance business software solutions and services for the insurance industry. Turnkey’s flagship product, TurnQuest Insurance Suite, is one of the most dynamic products in the market providing a comprehensive and integrated set of applications built on a common platform, that covers the entire insurance lifecycle. TurnQuest is further augmented by data and analytics capability that gives the insurer a 360-degree view of their business. Turnkey has a reputation of the highest standards in engineering excellence and we invest heavily in R & D to ensure a future-proof product in an industry that is constantly evolving and changing.

SUMMARY OF ROLE

The  Sales Development Executive,  will play a pivotal role in driving the growth of our business by identifying and qualifying potential leads and nurturing them through the early stages of the sales pipeline. You will work closely with our sales and marketing teams to ensure a steady flow of high-quality leads and opportunities for our sales representatives.

ROLES AND RESPONSIBILITIES

• Responsible for the full life cycle of sales activity related to acquiring new business. This includes facilitation of meetings with prospect clients, forecasting, contracting, pricing, negotiation, and participation in industry events. In partnership with product, operations and account management teams, ensures the successful on-boarding of new accounts.
• Effectively demonstrates the Turnkey Africa Value Proposition. Maintains and improves relationships with clients by providing support, information, and mentorship; Researches and recommends new opportunities that improve profitability and meet customer service needs. Acts as a trusted advisor to customers through a comprehensive understanding of the business.
• Regularly contributes to the overall effectiveness of the entire market-based team. Assesses risks and opportunities and develops actions plans to address. Maintains ongoing market knowledge and shares this information with the team to maintain market leadership status.
• Directly responsible for delivering new sales revenue numbers for the designated prospects and/or key account targets within designated regions. Consistently and effectively utilizes the customer relationship management system and available marketing and sales effectiveness tools and resources.
• Team with channel partners to build pipeline and close deals
• Be the voice of the customer at Turnkey and utilise the position to work with internal teams to resolve customer problems and complaints.
• Achieve, at the least, the assigned sales budget and outcomes within Turnkey’s performance reporting periods.
• Maximise Turnkey’s sales efforts by coordinating with internal teams to ensure total customer

REQUIREMENTS

QUALIFICATIONS

• Minimum of two years of demonstrated full life-cycle sales experience within complex product and services sales.
• Track record of over-achieving quota
• Strong phone presence and experience dialling dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with LinkedIn Sales Navigator, Connect & Sell, and Outreach (or similar sales tools)
• Prior experience in Insurance Industry would be an added advantage
• Knowledge of African Markets
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multitask, prioritise, and manage time effectively
• Competencies: Decision Making, Detail Oriented, Active Listening, Persuasive, Problem Solving, Project Management, Relationship Building, Problem Solving, Technical Aptitude, Analytical Skills, Business Acumen and Presentation Skills.
• Computer Skills: Advanced knowledge of the Microsoft Office Suite. Proficiency in Microsoft Office Suite is required.

SKILLS & COMPETENCIES.

• Management skills
• Risk Management
• Business analysis & partnership
• Interpersonal skills.
• Presentation, Reporting & Communication skills
• Conflict management skills.
• Reporting skills.
• Documentation & archiving
• Evaluation and continuous improvement
• Supplier management
• Technology savvy

PERSONALITY TRAITS.

• Resourceful, can-do attitude.
• Thrives in a fast-paced environment.
• Time-management skills.
• Ability to pay attention to detail.
• Organization skills.
• Ability to multitask.
• Excellent Interpersonal skills.