About the job

• Availability Requirement (Kenya – EAT)
• Candidates must be available to work Monday to Friday, aligned with U.S. business hours, within the following coverage window in Kenya time (EAT):
• 4:00 PM to 8:00 AM (EAT)
• Please note that employees will NOT work the entire time window.
• Work shifts will be scheduled within this range, depending on operational needs and team coverage.

About the Role

• We are looking for a high-energy Sales Development Representative (SDR) to join a fast-paced, performance-driven environment. This role is focused on re-engaging previously lost or inactive clients through high-volume outbound outreach.
• If you thrive in sales, objection handling, and hitting aggressive targets, this is the opportunity for you.

Key Responsibilities

• Make 300–400 outbound calls daily to re-engage former clients
• Identify and qualify new opportunities from inactive accounts
• Handle objections confidently and reposition service value
• Maintain accurate records of calls and outcomes in CRM systems
• Collaborate with the sales team to pass qualified prospects
• Consistently meet or exceed daily activity and performance targets

What Success Looks Like

• Consistent achievement of daily call volume targets
• Strong pipeline generation from reactivated clients
• High conversion rates from outreach to qualified opportunities
• Professional, persuasive, and high-energy communication

Requirements

• 1–3 years of experience in outbound sales, SDR, or similar roles (non-CSR)
• Proven experience handling high call volumes (150+ daily minimum)
• Strong objection-handling and persuasion skills
• Experience working in performance-driven environments
• Advanced English level (C1 or higher)
• Comfortable working with targets, KPIs, and metrics
• Reliable internet connection and home office setup