The successful candidate will be responsible for driving sales and delivering exceptional customer service in a fast-paced automotive environment.

Key Responsibilities:

• Achieve sales targets and develop strategies to enhance sales performance in the workshop and auto parts sector.
• Build and maintain long-term relationships with clients while handling complaints professionally.
• Upsell complementary products and services to maximize revenue opportunities.
• Provide expert knowledge of tyre specifications, automotive parts, and common workshop services to assist customers effectively.
• Utilize online platforms (WhatsApp Business, Facebook, Instagram) for marketing and customer engagement.
• Track stock levels, prepare sales reports, and maintain accurate records of sales activities.
• Collaborate with technicians and service teams to ensure seamless customer service delivery.
• Identify customer needs proactively and offer timely solutions to enhance satisfaction.

Qualifications:

• Diploma in Sales & Marketing, Business Administration, Automotive Engineering, or a related field.
• Certificate or training in Automotive Parts Management is an added advantage.
• Proven track record of meeting sales targets in a fast-paced environment.
• Solid understanding of tyre brands, specifications, and vehicle compatibility.
• Proficiency in MS Office, POS systems, and CRM software.