Key Responsibilities

• Build and maintain strong, long-term relationships with steel buyers across East Africa.
• Promote the company’s steel products and commercial offers to existing and prospective customers.
• Identify sales opportunities, prepare competitive offers, follow up with customers, and close orders.
• Serve as the main local point of contact for customers, managing communication, meetings, visits, and ongoing account relationships.
• Monitor customer accounts and follow up on outstanding payments and collections.
• Conduct customer KYC checks and monitor account standing, payment history, and creditworthiness.
• Coordinate orders, shipments, and logistics with headquarters, steel mills’ local offices, and logistics partners.
• Support import and port-clearance processes to ensure timely delivery of customer orders.
• Monitor market conditions, customer activity, competitor developments, pricing, and new business opportunities.
• Provide regular updates to headquarters on sales activity, customer requirements, market developments, and potential risks.
• Maintain accurate records of customer interactions, quotations, orders, payments, and sales activities.
• Travel regularly within East Africa to meet customers and develop new business opportunities.

Key Qualifications

• Bachelor’s degree in Business, Sales, Marketing, Supply Chain, Engineering, or a related field.
• At least four years of experience in steel trading, steel sales, or steel procurement.
• Good working knowledge of steel products and their applications.
• Understanding of international trade and import processes, including CFR, CIF, letters of credit, open-account payments, and port clearance.
• Strong sales, negotiation, communication, and relationship-management skills.
• Experience in customer account management, credit control, and payment follow-up.
• Existing relationships with steel buyers across East Africa will be an added advantage.
• Ability to communicate in Gujarati or Hindi will be an added advantage.
• Willingness to travel frequently within the East African region.
• Strong organisational skills, integrity, accountability, and the ability to work independently.