Job Summary

Our client based in Nairobi industrial area is recruiting for Sales executive to be responsible for promoting and selling office supplies to businesses, schools, and individual customers.

Key responsibilities will include:

Sales & Business Development

• Identify potential customers (schools, offices, retailers)
• Promote stationery products such as pens, ink, and office supplies
• Meet or exceed sales targets
• Prepare and deliver sales presentations

Customer Relationship Management

• Build and maintain strong relationships with existing clients
• Respond to customer inquiries and provide product information
• Handle complaints and ensure customer satisfaction

Order Management

• Process customer orders accurately
• Follow up on deliveries and ensure timely supply
• Coordinate with the warehouse or suppliers

Market Research

• Monitor market trends and competitor activities
• Identify new sales opportunities and customer needs

Reporting & Documentation

• Maintain records of sales, clients, and transactions
• Prepare daily/weekly sales reports
• Track inventory levels and inform management when stock is low

Product Knowledge

• Stay updated on all stationery products and pricing
• Explain product features and benefits clearly to customers

Field Work & Visits

• Visit clients regularly (schools, offices, shops)
• Conduct product demonstrations where necessary

Key Skills Required

• Strong communication and negotiation skills
• Customer service orientation
• Basic computer skills (for invoicing/reporting)
• Time management and organization
• Sales and persuasion skills

Qualifications and Requirements

• Degree or diploma preferably in Sales or Business-related field.
• Must have worked as Sales personnel preferably in a Stationery supply, distribution and wholesale firm or demonstrable selling FMCG to corporates and schools.
• At least 3 years’ experience in a similar role with demonstrable performance.
• Ability to handle being rejected by customers and remain calm and collected.
• Trustworthy, professional and reliable when dealing with confidential information.
• Strong integrity