What you will do:

• Identify and recruit new customers to ensure achievement of new customer targets and revenue.
• Recommend and execute approved activations and promotional activities with assigned regions; managing discretionary giveaways to ensure optimum return on investment.
• Communicate Watu Simu activities and updates to dealerships and Watu customers in a timely manner.
• Build and maintain strong working relationships with dealership managers and store staff to support retention
• Conduct market sensing and provide continuous feedback and recommend solutions within the designated region.
• Ensure accurate pricing, promotional pricing, competitor pricing of all products across retail shops.
• Identify customer and dealership training needs and implement training programs to promote sales and an understanding of processes.
• Collect feedback from customer complaints, queries and requests ensuring effective resolution through relevant channels.
• Provide timely reports on regional dealership performance and identify key performance indicators to increase sell out.
• Monitor store capacity, stock status and in-store pricing for appropriate execution of sales.
• Negotiate prime  product display space to maximize on visibility of Watu Simu retail elements
• Monitor display areas for all dealerships to ensure compliance with brand guidelines on display assets on any other applicable guidelines.
• Identify in-store cross merchandising opportunities with OEM partners to enhance upselling against targets
• Supervise, appraise, train and support direct reports in delivering sales targets
• Execute effective route planning, objectivity and compliance for the team.

KPIs:

• Deliver set sales targets against target
• Deliver set onboarding targets.
• Deliver off rate targets.
• Timely sales, customer feedback and marketing sensing reports within set timelines and templates

What we are looking for:

• Diploma in marketing from or other applicable field from a recognisable institution.
• At least 4 years’ experience in sales, account management or related field preferably in the telecommunication or IT industry, with at least 1 year of experience leading teams.
• Technical aptitude and familiarity with various mobile phone models and phone issues.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of asset financing is an added advantage.
• Proven track record of integrity while managing business transactions.
• Ability to quickly strike rapport  and build meaningful and lasting business relationships
• Strong sales and marketing skills with a focus on closing sales.
• Good planning, organization, and analytical skills.
• Effective communicator (verbal and written).
• A keen eye for detail.