Key Responsibilities

• Sales Strategy & Planning
• Develop and execute sales plans and strategies aligned with the hotel’s business objectives.
• Identify and target key market segments, including corporate, leisure, group bookings, and travel agents.
• Monitor market trends and competitor activity to adjust sales tactics accordingly.
• Client Relationship Management
• Build and maintain strong relationships with existing and potential clients, including corporate accounts, event planners, travel agencies, and tour operators.
• Conduct regular client visits and networking to promote the hotel’s services.
• Respond promptly to client inquiries and provide tailored proposals and quotations.
• Revenue Growth
• Drive sales initiatives to achieve monthly and annual revenue targets.
• Coordinate with the marketing team to develop promotional campaigns and special offers.
• Collaborate with the Front Office and Reservations teams to maximize room occupancy and average daily rate (ADR).
• Sales Reporting & Forecasting
• Prepare regular sales reports, forecasts, and market analysis for management review.
• Track and analyze sales performance metrics and adjust strategies as needed.
• Team Collaboration & Leadership
• Work closely with other departments (Food & Beverage, Events, Marketing) to ensure seamless customer experience.
• Train and motivate sales staff (if applicable) to meet departmental goals.
• Event & Group Sales
• Manage group bookings, conferences, and event sales to maximize hotel revenue.
• Liaise with clients to coordinate event requirements and deliver exceptional service.

Qualifications & Experience

• Bachelor’s degree in Business, Marketing, Hospitality, or related field.
• Minimum 3–5 years’ experience in sales within the hospitality industry, preferably in a 3-5 star hotel environment.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.